Reference

How elang168 Protects Your Privacy

When you open an account and deposit via DANA, OVO, GoPay or QRIS, your personal and payment data stays secure with us.

Data encrypted end-to-endPayment info never sharedAccount access logged & monitored
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elang168 How elang168 Protects Your Privacy
REACH US ANYTIME

Contact Us About Your Privacy

Team online

Live Chat Support

Open the chat widget in-lobby (available 24/7). Our team responds within minutes to privacy questions, data requests, or account concerns.

Email Privacy Team

Send formal data-access requests to our privacy inbox. We confirm receipt within 24 hours and deliver responses in 7–10 business days.

Account Settings

Manage your privacy preferences directly in your account security tab. Update your contact info, review login history, and enable two-factor authentication anytime.

HOW WE SECURE YOU

Data Handling & Account Protection

Encrypted Deposits & Withdrawals

Every transaction via DANA, OVO, GoPay or QRIS is encrypted before it reaches our payment processor. Your account balance and history are never visible to unauthorized staff.

Cookies & Session Tracking

We use session cookies to keep you logged in, remember your game preferences and protect against unauthorized access. You can clear cookies anytime in your browser settings without losing account data.

Two-Factor Authentication

Enable optional 2FA via email or phone to add a second layer of security. When active, login from a new device requires a code sent to your verified contact.

Data Retention Periods

We keep active account records while your account exists. Closed accounts are archived for 12 months for audit purposes, then securely deleted unless local law requires longer retention.

Third-Party Access

Your data is only shared with payment processors, fraud-prevention vendors and legal authorities where required by law. We never sell personal data to marketers or advertisers.

Request Your Data Anytime

Contact support with a formal request and we'll compile your account activity, deposits, withdrawals and gameplay logs within 7–10 days, in downloadable format.

Your Privacy Questions Answered

We collect your full name, email, phone number, date of birth for age verification, and payment details (bank account or e-wallet linked to DANA, OVO, GoPay or QRIS). We also log your gameplay activity, IP address and device type to detect fraud and enforce our terms.

Active account data is retained while your account is open. After you request account closure, we archive your data for 12 months for audit and chargeback verification, then delete it securely. Some data may be kept longer where local law requires it.

Yes. Open a support ticket requesting a data access report (where local law permits). We'll send you a downloadable file within 7–10 business days listing all stored information—account details, deposits, withdrawals, game logs and device history.

No. Your DANA, OVO, GoPay or QRIS details are encrypted and processed only by our trusted payment partner. We never sell, share or disclose your payment information to external marketers, affiliates or advertisers.

If we notice unusual login attempts, rapid withdrawals, or potential fraud, we'll lock your account temporarily and contact you via email and SMS to verify the activity. You must confirm your identity before we unlock full access.

Log into your account and visit the Account Settings section under Security & Privacy. You can update your phone number, email address and other profile details immediately. Contact support if you need to update your registered name or birth date.

Yes, we use session cookies to maintain your login, store preferences and prevent fraud. You can disable cookies in your browser settings, but this may log you out and prevent smooth gameplay. Cookies do not store payment data.

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